Post on social media
Share your created content on social media platforms to attract potential customers. You can edit drafts and publish them anytime.
TIP
You can publish up to 100 social media posts per month. Check your remaining quota in the Monthly balance section at the top right of the page.
Publish a post
- Log in to the Genstore admin panel and go to Marketing -> Social media marketing.
- On the Social media marketing page, click Create.
- Select the social media platform you want to share the content on.
- Customize and edit your post before publishing.
Post content types
- Post as: Choose the content type (post, short video, or story).
- Post content: Edit the text for your post. You can:
- Add emojis.
- Insert links to pages on your store.
- Include product links to promote products.
- Publishing time: Choose to post immediately or schedule for a later time.
Media file requirements by platform
| Platform | Content type | Supported formats | File size limit | Aspect ratio |
|---|---|---|---|---|
| Post | Images: JPEG, JPG, PNG, WEBP Videos: MOV, MP4 | Images: up to 10MB Videos: up to 100MB | Videos: 0.01:1 to 10:1 | |
| Short video | Videos: MOV, MP4 | No limit | 9:16, 16:9 | |
| Story | Images: JPEG, JPG, PNG, WEBP, BMP, GIF, TIFF Videos: MOV, MP4 | Images: up to 4MB Videos: No limit | Videos: 9:16 | |
| Post | Images: JPEG, WEBP | Up to 8MB | 4:5 to 1.91:1 | |
| Short video | Videos: MOV, MP4 | Up to 1GB | 0.01:1 to 10:1 | |
| Story | Images: JPEG, WEBP | Up to 8MB | Videos: 0.01:1 to 10:1 | |
| Videos: MOV, MP4 | Up to 100MB | |||
| X (Twitter) | Image | Images: JPG, PNG, GIF, WEBP | Images: up to 5MB GIFs: up to 15MB | No restriction |
| Video | Videos: MP4, MOV | Up to 512MB | 1:3 to 3:1 |