Cancel inventory transfer

If there are issues like incorrect records, expired products, damaged inventory, or overcounted stock, you can use the cancel inventory transfer feature to correct stock quantities, ensuring that your system matches the actual inventory in your warehouse.

Cancel unreceived inventory transfer

How to cancel unreceived inventory

1. Log into the Genstore admin panel, click Products -> Transfer, and locate the inventory transfer order ID under Pending.
2. Click the transfer order ID to view the details page.
3. In the Add product section, manually adjust the quantities in the Inventory quantity field.
4. To remove a product from the transfer, click the delete icon next to the product.

Cancel received inventory transfer

How to cancel received inventory

1. Log into the Genstore admin panel, click Products -> Transfer, and locate the inventory transfer under Partial or Received.
2. If the transfer has already been partially received, you cannot adjust the received stock.
3. If you no longer want the remaining inventory from the transfer, open the transfer document and click Receive inventory.
4. On the Receive inventory page, click Reject all transfers to reject any inventory that hasn't been received yet, and then click Update.
5. After updating, the transfer will be marked as Completed, and the relevant inventory quantities will be adjusted accordingly.